Do you develop film ?
Yes.
All still film except Kodachrome .
We hand develop to get you quick results & can fine-tune to your taste. Insomuch, regardless of process, the price is the same.
Will I be charged for a blank roll ?
Yes.
A roll that comes out blank was nonetheless developed so we charge for our time & chemistry. However, if the film is blank due to some fault of the lab, you will be reimbursed & receive replacement film. We understand images cannot be replaced.
You may request a snip test rather than develop a whole roll if concerned about it being blank.
How long will you keep my film & scans ?
1 month scans; 3 months film.
As a lab, we are not in the business of storage. We want you to get your files so we hold onto your scans for a month from our first transfer to you unless other arrangements have been made.
Film developed at Light Rider Studios becomes the property of The Studios if not collected within 3 months after letting you know your order is ready for pick-up unless other arrangements are made. Film, photos & other materials left here for scanning, restoration & documentation will be retained for 1 year after your order has been completed. Uncollected art, film & photos will be considered abandoned after 1 year.
How do I schedule a lesson ?
please use our scheduler !
You have the opportunity to reschedule or receive 75% refund if you cancel at least 24 hours in advance. Reach out if you need to reschedule : info @ lighriderstudios.com .
You have 3 months in which to reschedule as our lessons tend to change with the seasons. Let us know if you need more time.
Lessons that are missed become a donation – thank you for supporting others.
What is your return/refund policy ?
Monthly memberships are non-refundable.
Artist Memberships require $300 non-refundable deposit.
No refund/returns on sales or services.